Compliance & Policy

Acceptance of Terms of Use

These Terms of Use are entered into and are a binding agreement by and between you and Theia Health Services, Inc. and its subsidiaries and affiliates, including iTHEORY Technologies, LLC d/b/a ProTriage, (“Theia Health,” “we,” or “us).  These Terms of Use govern your access to and use of the content, functions, and services available on or through the www.theiahealthservices.com domain name and other websites on which these Terms of Use reside or are linked that are operated by BrightSpring (the “Website”).

​PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE YOU START TO USE THE WEBSITE.

By using this Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, which is also found on the Website homepage and is incorporated herein by reference. If you do not agree to these Terms of Use or the Privacy Policy, you should not use the Website.

This Website is offered and available to users who are 18 years of age or older.  By using this Website, you represent and warrant that you are 18 years of age or older.  If you are not 18 years of age or older, you must not use or access this Website.

BrightSpring operates the Website from its headquarters in the United States, and the Website is generally only intended for users within the United States.  If you do not reside in the United States or in any of its territories or possessions, you warrant that you will only use the Website in a manner that complies with all laws and regulations applicable to you.

Change to Terms of Use

From time to time, we may modify these Terms of Use in our sole discretion by posting the revised version on the Website. All posted changes are effective immediately and apply to all access to and use of the Website thereafter; however, any changes to the dispute resolution provisions set forth in the Choice of Law and Venue section hereinbelow will not apply to any disputes for which the parties have actual notice before the date the change is posted on the Website.  Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.  You are expected to check this page each time you visit the Website so you are aware of any changes, as they are binding on you.

Accessing the Website

We reserve the right to withdraw or amend the Website, and any service or material we provide on the Website, in our sole discretion without notice.  We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of the Website, or the entire Website to users.

To access some of the resources that the Website offers, you may be asked to provide certain registration details or other information.  It is a condition of your use of the Website that all of the information you provide on the Website is correct, current, and complete.

Changes to the Website

We may update the content of the Website from time to time, but its contents are not necessarily complete or up-to-date.  Any of the material on the Website may be out-of-date at any given time, and we are under no obligation to update such material.

Intellectual Property Rights

The Website and its entire contents, features and functionality (including, but not limited to, all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by Theia Health, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

​Trademark Notice

The Theia Health, ProTriage, and iTHEORY are the logos, trademarks, and service marks of Theia Health.  You must not use such marks without the prior written permission of Theia Health.  All other trademarks, product marks, service marks, designs, and logos used in the Website are the trademarks, service marks, or logos of their respective owners.

​Permitted Use

These Terms of Use permit you to use the Website for your personal, non-commercial use only.  You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Website, except as follows:

• Your computer may temporarily store copies of such material in RAM incidental to your accessing and viewing this material.

• You may store files that are automatically cached by your Web browser for display enhancement purposes.

• You may print one copy of a reasonable number of pages of the Website for your own personal, non-commercial use. Those pages may not be further copied, republished, posted modified, edited, transmitted, distributed, used to create derivate works of, or reverse engineered.

Prohibited Use

You may use the Website only for lawful purposes and in accordance with these Terms of Use.  You agree not to use the Website:

• In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the United States or other countries).

• For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

• To impersonate or attempt to impersonate Theia Health, a Theia Health employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).

• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm Theia Health or users of the Website or expose them to liability.

Additionally, you agree not to:

• Modify copies of any materials from the Website.

• Delete or alter any notices of copyright, trademark, or other proprietary rights from copies of materials from the Website.

• Access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

• Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website, including their ability to engage in real-time activities through the Website.

• Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

• Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.

• Use any device, software or routine that interferes with the proper working of the Website.

• Introduce any viruses, Trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

• Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.

• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

• Otherwise attempt to interfere with the proper working of the Website.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made.  No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by Theia Health.  Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

​Enforcement and Termination

We have the right to:

• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.

• Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.  YOU WAIVE AND HOLD HARMLESS BRIGHTSPRING AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF THEIR INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes.  We do not warrant the accuracy, completeness or usefulness of this information.  Any reliance you place on such information is strictly at your own risk.  We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

The Website may include content provided by third parties.  All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by BrightSpring, are solely the opinions and the responsibility of the person or entity providing those materials.  These materials do not necessarily reflect the opinion of Theia Health.  We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

​Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy.  By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

The Children’s Online Privacy Protection Act requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age.  This Website is offered and available to users who are 18 years of age or older.  If you are not 18 years of age or older, you must not use or access this Website.  We do not knowingly collect or solicit personally identifiable information from children under 13 years of age.  If we learn that we have collected personal information from a child under 13 years of age, we will delete that information as quickly as possible.  If you believe that a child under 13 years of age may have provided personal information to us, please

contact us at:

Chief Compliance Officer
Theia Health Services
[email protected]
(800) 44-THEIA

By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Linking to the Website

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.  You may not deep link to any other page other than the Website’s homepage.   You may not establish a link from any website that is not owned by you.  You agree to cooperate with us in causing any unauthorized framing or linking to cease immediately.  You may not cause the Website, or portions of it, to be displayed on, or appear to be displayed on, any other site, for example, framing, deep linking, or in-line linking.

We reserve the right to withdraw linking permission without notice, and we may disable all or any links at any time without notice in our sole discretion.

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only.  This includes links contained in advertisements, including banner advertisements and sponsored links. The placement and appearance of third-party advertisements on the Website is not meant to suggest that BrightSpring endorses or approves of the advertiser, advertisement, advertiser’s site, or any of the products and/or services being advertised.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the Website will be free of viruses or other destructive code.  You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.  TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK.  THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.  NEITHER BRIGHTSPRING NOR ANY PERSON ASSOCIATED WITH BRIGHTSPRING MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILTY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER BRIGHTSPRING NOR ANYONE ASSOCIATED WITH BRIGHTSPRING REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, BRIGHTSPRING HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL BRIGHTSPRING, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

lndemnification

You agree to defend, indemnify and hold harmless Theia Health, its parent corporations, affiliates, licensors, and services providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, judgments, awards, and expenses or fees (including but not limited to attorneys’ fees) arising out of or relating to your violation of any term of these Terms of Use; your use of and access to the Website, including but not limited to any use of the Website’s content, products, services, and products other than as expressly authorized in these Terms of Use; your use of any information obtained from the Website; or your violation of any third party right, including without limitation any copyright, property, or privacy right.

This defense and indemnification obligation will survive these Terms of Use and your use of the Website.

​Choice of Law and Venue

These Terms of Use will be governed by and construed in accordance with the laws of Texas without regard to conflict of laws principles. By using this site, you hereby agree that any disputes regarding these Terms of Use will be subject to the federal and state courts located in Bexar County, Texas, and you waive any jurisdictional, venue, or inconvenient forum objections to such courts.  In any action to enforce these Terms of Use, the prevailing party will be entitled to costs and attorneys’ fees.

​Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability

No waiver by Theia Health of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Theia Health to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

​If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Headings

Section titles in the Terms of Use are for convenience and do not define, limit, or extend any provision of the Terms of Use.

Entire Agreement

These Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and Theia Health pertaining to the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Theia Health Services, Inc., and its subsidiaries and affiliates, including ProTriage and iTHEORY Technologies, LLC., (collectively “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this website privacy policy (“Privacy Policy”). This Privacy Policy describes the types of information that we may collect from you or that you may provide when you visit our websites, and our practices for collecting, using, maintaining, protecting, and disclosing that information.  This Privacy Policy is subject to our Terms of Use, which is available via a link on the bottom of the homepages of our websites.  This Privacy Policy also provides information about your rights and how you can contact us to exercise those rights or ask questions about the manner in which we have handled your information.

​Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, maintain, protect, disclose, or otherwise handle your information on the Website. By visiting our websites (“Websites”), you are consenting to our collection, use, and disclosure of your information as described in this Privacy Policy.  From time to time, we may modify this Privacy Policy in our sole discretion by posting a revised policy on the Websites.  We will post a notice on the homepage of our Websites to notify visitors of any material change to this Privacy Policy.  You are expected to check this page each time you visit any of the Websites so you are aware of any changes, as they are binding on you.

SOURCES OF THE INFORMATION WE COLLECT

Information to which this Privacy Policy Applies

This Privacy Policy applies to the following information that we collect:

(a) On our Websites;

(b) In email messages between you and any of the Websites; and

(c) Through cookies included on the Websites.

Information to which this Privacy Policy Does Not Apply

This Privacy Policy does not apply to information otherwise collected by the Company; or by any third party, including through any application or content (including advertising) that may link to or be accessible from or on any of the Websites.

TYPES OF INFORMATION WE MAY COLLECT; HOW WE COLLECT INFORMATION; AND HOW WE RESPOND TO “DO NOT TRACK” SIGNALS

Types of Information We Collect

We collect several types of information from and about users of our Websites, including information:

• By which you may be personally identified, such as your name, email address, postal address, telephone number, and any other information which you submit voluntarily to us (“Personally Identifiable Information” or “PII”). You may decide whether or not to provide us with PII, but if you choose not to do so, you may not get full functionality from the Website.
• About your Internet connection, the equipment you use to access our Websites and usage details (g., language), and browsing history, such as your navigation within the Websites and which portion(s) of the Websites you used the most.

How We Collect Information

We collect this information in the following ways:

• Directly from you when you voluntarily provide it to us; and
• Automatically when you navigate through the Websites (g., information collected through cookies).

Information That You Provide Voluntarily

We may collect PII information which you submit voluntarily to us.  We collect this information directly from you when you provide it to us, such as, for example, when you provide the information:

• On the Websites contact form.
• When you subscribe to a newsletter on the Websites.
• When you otherwise submit it to us, such as when you send us your resume.
• We may also ask you for information when you report a problem on our Websites.

Non-Personally Identifiable Information Collected Automatically

We use cookies to collect and provide to Google Analytics and WordPress certain anonymized information about your equipment, browsing actions, and patterns, when you navigate through and interact with our Website, including, for example, the following types of non-personally identifiable information:

• Details regarding your visit(s) to the Website (g., pages visited),
• Browser information (g., browser name, viewport or viewing pane); and
• User information (g., language).

Google does not identify individual users or associate your anonymized IP address with any other data held by Google.  For information regarding how Google uses data when you use our site, see https://policies.google.com/technologies/partner-sites.

By utilizing this Website, you consent to the use of such automatic data collection techniques (e.g., browser cookies).  Browser cookies are small files placed on the hard drive of your computer.  You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  Please note that if you turn cookies off, some of the features that make your site experience more efficient may not function properly.

How We Respond to “Do Not Track” Signals

We do not track our visitors over time and across third-party websites.  As a result, we do not respond to Do Not Track signals.

HOW WE USE AND/OR DISCLOSE INFORMATION THAT WE COLLECT

We do not sell visitors’ PII. We may use and/or disclose PII we collect about you as follows:

• To present the Websites and their contents to you;
• To provide you with information, products, and/or services that you request from us. For example, when you complete and submit the Contact Us form, we only use that information to respond to your inquiry.  By submitting this information to us, you consent to our use of the information to respond to your request.  If you complete and submit the Contact Us form for information about a particular service, we will use the information you submit to provide you with that information.
• To fulfill any other purpose for which you provide PII.
• To our contractors and/or vendors, but only for the reason(s) for which you submitted the information to our Websites. These contractors and/or vendors are bound by contractual obligations to keep PII confidential and only use it for the purpose for which we disclose it to them.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To enforce or apply our Website Terms of Use.
• To comply with any court order, law, legal process, to respond to any government or regulatory request, and/or to protect or defend our interests or the interests of users of our Websites.
• If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some of all of our assets, whether as a going concern or as part of a bankruptcy proceeding, liquidation, or similar proceeding, in which the information, if any, that we hold about the users of our Websites is among the assets transferred.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may use the anonymized information we collect through cookies (e.g., anonymized web browser, operating systems, pages visited) to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

DATA SECURITY AND RETENTION

We have implemented physical, technical, and administrative safeguards to protect the security of the PII that you submit to us through our Websites from accidental loss and unauthorized access, use, alteration, and disclosure.  We will only retain PII for the length of time necessary to fulfill the purpose for which the PII was submitted or longer, if required by law.

The security of the information we collect about you also depends on you.  For example you are responsible for keeping any passwords related to all of these Websites confidential. The transmission of information via the Internet is not completely secure.  We cannot guarantee the security of your PII when it is being transmitted to the Websites.  Any information which you transmit to the Websites is at your own risk.  We are not responsible for circumvention of any privacy setting or security measures contained on the Websites.

CHILDREN UNDER THE AGE OF 13

These Websites are not intended for children under 13 years of age.  No one under age 13 may provide any personal information on the Websites.  We do not knowingly collect personal information from children under 13 years of age.  If you are under 13 years of age, do not use or provide any information on the Websites or on or through any of the features on the Websites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name.  If we learn that we have collected or received personal information from a child less than 13 years of age without verification of parental consent, we will delete that information.  If you believe that we might have any information from or about a child less than 13 years of age, please contact our Chief Compliance Officer as follows:

Chief Compliance Officer
Theia Health Services, Inc.
[email protected]
800-44-THEIA

CALIFORNIA PRIVACY RIGHTS

Pursuant to the California “Shine the Light” law, California residents may request certain information regarding businesses’ disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

Pursuant to the California “Consumer Right to Privacy Act of 2018,” California residents may request the following information from us by contacting us as indicated below:

• The categories of personal information we have collected about the consumer.
• The categories of sources from which we collected personal information.
• Our business or commercial purpose for collecting or selling the information.
• The categories of third parties with whom we share personal information.
• The specific pieces of personal information we collected about the consumer.

California residents may also request that we delete any personal information about them which we have collected from the consumer except information collected in certain situations, such as, for example, to complete the transaction for which the information was provided; provide a good or service requested by the consumer; detect security incidents and protect against malicious, deceptive fraudulent, or illegal activity; comply with a legal obligation; and otherwise use the personal information internally in a lawful manner that is compatible with the context in which the consumer provided the information or the consumer’s expectations based on the consumer’s relationship with us.

CANADIAN PRIVACY RIGHTS

Pursuant to the Personal Information Protection and Electronic Documents Act, Canadian visitors to our Websites may also request an accounting of the third parties to whom personal information about them has been disclosed and the uses that have been made of their information.

LINKS TO THIRD-PARTY WEBSITES

Occasionally, at our discretion, we may include links to third-party sites on our Websites.  In addition, third-party websites may link to our Websites.  This Privacy Policy does not apply to the privacy practices of any third-party website that may be linked to our Websites.  Please be advised that the privacy policies of websites that link to our Websites would apply to your activity on any such third-party websites.  These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

We seek to protect the integrity of our site and welcome any feedback about the third-party website links included on our Websites. You may provide such feedback via the Contact Us link on the homepages of our Websites.

HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (“HIPAA)

To the extent that any of the information we collect on our Websites constitutes Protected Health Information (“PHI”) under HIPAA, we will comply with the requirements of HIPAA and its implementing regulations.

QUESTIONS, COMMENTS AND/OR COMPLAINTS CONCERNING OUR PRIVACY POLICY AND PRACTICES; AND ACCESS TO AND CORRECTION OF PII

If you have any questions, comments, or complaints regarding the Company’s Privacy Policy, or would like to request access to, correction of, or deletion of any PII that you have provided to us, please contact us as follows.  We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.

Chief Compliance Officer
Theia Health Services, Inc.
[email protected]
800-44-THEIA